Frequently Asked Questions
Everything you need to know about Nass sports gear and services.
What is the average shipping time for Nass orders?
Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping is available at checkout for those who need their gear faster.
How do I determine the right size for my athletic wear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips to compare against our specific garment dimensions for the perfect fit.
What is your return policy for performance equipment?
We offer a 30-day hassle-free return policy. Items must be in original, unused condition with tags attached. Please note that for hygiene reasons, certain items like water bottles and undergarments are final sale.
Does Nass offer a warranty on professional sports gear?
Yes, all Nass professional equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger equipment purchases.